Terms & Conditions
This website is operated by TheraTide USA. Throughout the site, the terms “we”, “us” and “our” refer to TheraTide USA. TheraTide USA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit any worms, viruses, or destructive code. A breach of any of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card info) may be transferred unencrypted over various networks and may be modified to meet technical requirements. Credit card data is always encrypted during transfer.
You agree not to duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. It is for general information only and should not be relied upon exclusively. Historical information may be outdated and is for reference only. We reserve the right to modify contents at any time without obligation to update.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We are not liable for any changes, suspensions, or discontinuances.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online. These may have limited quantities and are subject to return or exchange per our Return and Refund Policies.
We have made every effort to display product images and colors as accurately as possible. We cannot guarantee your monitor’s display will be accurate.
We reserve the right to limit sales to any person, region, or jurisdiction, and to limit quantities of any product. We may discontinue any product at any time.
We do not guarantee that any product or service will meet your expectations or that errors will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel orders per customer, household, or order. If we make changes, we may attempt to notify you using the email or phone number provided.
You agree to provide accurate and current information for all purchases. Please update your account details as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and without warranties. Use at your own risk. We are not liable for your use of optional tools.
Future new features or services on the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content, products, or services may include materials from third parties. We are not responsible for third-party content or websites and assume no liability for transactions made with third parties.
Please review third-party policies and terms before engaging in any transaction.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us suggestions or materials (with or without a request), you agree we may use them at any time without restriction or compensation.
We may monitor, edit, or remove content we deem inappropriate. You are responsible for your own comments and content.
You may not use a false email, impersonate someone else, or mislead us or third parties.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be errors or omissions in product information, pricing, promotions, and availability.
We reserve the right to correct any such issues without prior notice, including after an order has been submitted.
We are not obligated to update or clarify information unless required by law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content:
-
For unlawful purposes
-
To violate laws or regulations
-
To infringe intellectual property rights
-
To harass, defame, or discriminate
-
To upload malicious code
-
To collect personal info of others
-
For spam or phishing
-
To interfere with security features
Violation may result in termination of your Services.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service. The service and all products are provided "as is" without warranties of any kind.
TheraTide USA and our affiliates shall not be liable for any damages arising from your use of the service or products, including lost profits, lost data, or other consequential damages.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless TheraTide USA and its affiliates, officers, employees, contractors, and agents from any claims resulting from your violation of these Terms or applicable laws.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remainder shall remain in effect.
SECTION 16 – TERMINATION
These Terms are effective until terminated by either you or us. We may terminate your use at any time if we believe you violated these Terms. You will remain liable for any amounts due up to the termination date.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any posted policies, constitute the full agreement between you and TheraTide USA. No prior or contemporaneous communications override them.
SECTION 18 – GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the State of Oklahoma.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time by posting updates on our website. Continued use of the site after changes are posted constitutes your acceptance.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
support@theratideusa.com