Privacy Policy
At Theratide USA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
- Personal Information: When you place an order or contact us, we may collect information such as your name, email address, phone number, shipping/billing address, and payment details.
- Device & Usage Data: We collect anonymized data through cookies and analytics tools, such as browser type, IP address, pages viewed, and referring site.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send transactional emails (order updates, shipping notifications, etc.)
- Prevent fraud or misuse of our services
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors (e.g., PayPal, credit card gateways)
- Shipping providers (e.g., USPS, UPS, FedEx)
- Web hosting, analytics, and marketing service providers
All third parties are required to uphold confidentiality and security standards.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, monitor site traffic, and collect usage data. You may disable cookies in your browser settings, though some site functionality may be limited as a result.
5. Data Security
We implement physical, technical, and administrative safeguards to protect your personal information. All sensitive data is encrypted during transmission using SSL/TLS protocols.
6. Your Rights
You may contact us at any time to:
- Access or correct your personal information
- Request deletion of your account or data
- Opt out of marketing communications
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or store data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Theratide USA
Email: support@theratideusa.com